FAQs
We know you may have questions, and we’re here to help! Here, you’ll find answers to some of the most common inquiries about our services, policies, and processes.
If you have any further questions, feel free to get in touch at info@calidra.uk
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With over 3 decades of experience installing boilers, we have an excellent reputation for getting the job done right the first time. When you use our services, you will receive superior workmanship from a member of our fully qualified Gas Safe heating engineers.
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The cost varies depending on the type of boiler, your property size, and installation complexity. Contact us for a tailored quote.
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Yes! We’ve partnered with Phoenix to offer finance options on your new boiler. Visit Phoenix to explore the plans available.
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If your boiler has been condemned or is broken and you are without heating or hot water, we will class this as an emergency and we will get your new boiler installed within 24 hours of acceptance of our quotation.
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A standard boiler replacement is usually completed in a day. More complex installations may take longer, but we’ll always keep you informed.
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All installations are carried out by fully qualified, Gas Safe registered engineers to ensure safety and high standards.
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Our boilers come with 8-12-year manufacturer warranties for parts and labour giving you peace of mind. In addition, if you have any problems we are here to help for the lifetime of your boiler.
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Yes! We provide ongoing maintenance, remote boiler monitoring, and servicing to keep your heating running efficiently.
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Absolutely! With our referral program, both you and your friend receive £100 when they complete a boiler installation with us.
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Simply contact us through our website or call us for a free, no-obligation quote.
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We provide expert boiler installations across Southeast England—contact us at info@calidra.uk to check availability in your area.
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Once you approve your quote, we’ll arrange an installation date that suits you.